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WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global network of more than 109,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide. We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology. WPP and our award-winning agencies work with most of the world's biggest companies and organisations – from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 317 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 8th in the FTSE 100 rankings for Women on Boards. About VMLY&R VMLY&R is a global brand and customer experience agency that harnesses creativity, technology, and culture to create connected brands. The agency is behind award-winning campaigns for blue chip client partners including Colgate-Palmolive, Caltex, Monash University, Ford, Pizza Hut and Defence Force Recruitment (DFR). VMLY&R is made up of more than 12,000 employees worldwide. Locally there are more than 200 of us within our 5 offices in Australia and New Zealand. About the Role We are hiring for an Account Manager who will lead projects from beginning to end while fostering relationships directly with clients and the agency team. You will handle the day-to-day operations of agency projects, including research, scope development, creative briefing and job execution. Working on one of our largest Brisbane clients you will serve as the agency implementer for achieving the client’s strategic brand and business objectives by working with the clients to provide them with guidance and working with the internal team to achieve execution of strategies. You will serve a vital role in promoting the integration of cross-functional teams and ensuring seamless delivery of all work to the client. Key Responsibilities Day-to-day main client contact on campaigns managed. Ensures operational excellence on campaigns managed. Gains and maintains knowledge of client’s business, industry and competition. Informs Senior Account Manager and Business Lead on status of projects. Responsible for ensuing conference reports and/or meeting notes are complete and distributed to clients and/or agency partners as appropriate. Initiates/drafts scope documents and works with team to ready for client review and approval. Responsible for day-to-day implementation of project deliverables; ensures deliverables are client ready. Builds on financial management skills, including preparation of billing and monthly projections for review with line manager. Participation in key client meetings: status meetings, presentation of VMLY&R work. Required Experience/Skills/Capabilities 2+ years of agency and/or client-side experience in digital marketing, media or advertising (digital experience preferred). Ability to understand the business issues clients face in a variety of industries. Comfortable in a fast-paced environment and making decisions. Detail oriented - A closer. Strong ability to form and maintain good relationships. Excellent communication skills, both internal and client-facing. Ability to think and operate with strategic orientation in addition to task/project management. Ability to work effectively with a variety of internal teams and business groups, including Creative, Media and Technical Delivery Specialists. Team player with strong interpersonal and organisational skills. Manages up and knows when to escalate internal and/or client concerns. VMLY&R AUNZ Highlights There are many things that make VMLY&R AUNZ an awesome place to work, but we think these are worth a special mention: Birthday Leave – a paid day off to celebrate your Birthday each year; Summer Days – 5 paid afternoons off each year during daylight savings time; Loyalty Leave – a paid day off each year to celebrate your work anniversary; Employee Assistance Program access and 24/7 support; LinkedIn Learning access for all employees. VMLY&R is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, ethnicity, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. #LI-DNIWPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal. Please read our Privacy Notice for more information on how we process the information you provide.
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