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Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software. We have a global presence, but our headquarters, and the main technical center, are in Porto (Maia), Portugal, where we develop a state-of-the-art solution for Semiconductor, Electronics, Medical Devices, and other Discrete industries.Recognized for the third consecutive year as a Leader by Gartner, we are part of ASMPT, the world's largest supplier of best-in-class equipment, and technological process partner for the electronics and semiconductor industries.The role:The Business Development Representative is the person responsible for creating awareness and educating our future Manufacturing Execution System (MES) customers. You will play a key role in tapping into market demand, uncovering new business opportunities, and using creativity and grit to yield maximum results. You will work closely with both the sales and marketing teams to generate interest in our solutions and build a great customer experience.What you will do: Work with the prospective customer to inform and educate them about our MES solutions Manage inbound leads through the sales and marketing process until they become qualified opportunities Handover the qualified leads to sales Follow-up on leads to determine target market fit based on predefined qualification matrix criteria Set up calls and meetings with prospective customers Research and build new and existing contacts within target markets and target accounts Implement and continuously improve lead scoring mechanisms Work on meeting the qualified sales targets Use our toolset to keep everybody updated (CRM, LinkedIn, ZoomInfo) RequirementsWhat you must have: Interest in developing a trustworthy relationship with prospective customers Interest in technology and industry Outstanding communication skills (written and spoken) in the English language Excellent active listening and presentation skills Experience in working in a team and be an accountable team member Ability to create a good working environment Have an optimistic mindset – you acknowledge the losses, focus on the opportunities, and celebrate the wins Proficient with standard corporate productivity tools (Email, Microsoft Office, CRM) Capacity to work in a multi-cultural environment Have an agile mindset – turning complex matters into simple solutions What we consider a plus (not mandatory): Education in Marketing, Communication, Business, Sales, Software, or Industrial Management Previous experience working with software solutions would be great
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