Beta
NextResu.me
Upload a resume screenshot or PDF/Word file.
File size can not exceed 5M
Resume optimization.
The first 1,000 reservations can experience for free.
✔ subscribed
Job information
At EFG (ESL FACEIT Group) we create worlds beyond gameplay, where players and fans become a community. We pride ourselves in having a corporate social responsibility: “IT’S NOT GG UNTIL IT’S GG FOR ALL”.Our passion, craft, and DNA are aligned to create and shape the world of esports, gaming tournaments, leagues, events, and holistic ecosystems through our millions of players, fans, and heroes, as well as through our people, and culture. This is one of many reasons why EFG is a magical workplace, where anything is possible, and where you will thrive and experience a game-changing career. We are on the lookout for an excellent Customer Service Representative (Freelance) to join the Customer Support team at EFG!What you'll be doing: Respond to customer inquiries to FACEIT customers around the world Own customer issues to the point of resolution, keeping our customers updated and ensure all information is logged and tracked Empathetic customer communication and understanding of their priorities Work across multiple teams and communicate our customers needs to the appropriate team Identify key improvement areas Requirements Strong interpersonal, communication and influencing skills. Proven experience in first-class VIP customer service. Good written, numeracy and oral communication skills plus good attention to detail. The ability to absorb and analyse information and then tailor the means of delivery, the language and format for a wide mix of audiences. Collaborative outlook and problem solver with proven judgment and decision-making skills. Customer focused and target driven Ability to handle pressure, juggle multiple responsibilities High degree of flexibility, camaraderie and independence Honesty and integrity; you will be aligned with our Values You must be IT literate with experience of using Microsoft platform( Word, Excel, MS Teams ) and have good typing speed. Bonus points: Being accustomed to the FACEIT Platform Having an existing understanding of Gaming or esports Fluent in other languages (non-English) NOTE: This is a freelance position for initially 3 months, with the possibility of extension and passing to full time employment
Generate
Enter the job description and your resume,
To get your personalized interview questions
Remaining fish crackers: --
|
Login