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Sonatype is the software supply chain management company. We're on a mission to change how the world innovates by making software development easier. From running the world's largest repository of Java open-source components (Maven Central) to inventing componentized software development and then software supply chain management to creating the only solution that stops malicious open-source malware in its tracks, we're constantly leading the industry while helping thousands of customers manage open source every day.Already used by 15 million developers, we have lofty goals for our technology to be in the hands of every engineering team. And we need you to do that. Join us!Learn more at www.sonatype.com.If you want to have a greater impact in the open-source ecosystem by enabling our customers to build better software faster - then you should keep reading. We are adding more Customer Success Engineers (CSE) to ensure our customers continuously see value across the Sonatype Nexus Platform. Why this role mattersOur users are software developers, security officers, and DevOps managers. We offer them subscriptions to valuable software that works. As long as our customers value their investment, they will continue to renew and expand their deployments. Fortunately, our customers trust Sonatype and value their investments. This is proven by our 90%+ renewal rate -- one of the highest renewal rates in the software subscription business. We are also proud of receiving a coveted 2021 Gainsight GameChanger award for our outstanding customer service. But we choose not to rest on our laurels. If our customers are not optimised, adequately deployed, or have compromised rollouts due to their lack of time, technical know-how/resources, or understanding of best practices - it will inhibit our mutual ability to achieve success. That is why this role is so meaningful.
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