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Passionate about the latest trends in Tech?What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds.Join our SupportYourApp team as a Customer Success Consultant to harness the power of machine learning, image recognition, and business intelligence to produce breathtaking photos and videos.Let's see what it takes.What you will do: Developing product documentation and performing regular training for the team; Observing the daily operations of consultants and identifying any areas of improvement; Measuring the effectiveness of training sessions and preparing individual or team progress reports; Ensuring team members keep up their productivity and maintain high levels of customer satisfaction. Requirements: Proven experience as a Customer Support Trainer; Experience with CRMs, Internal Platforms, and widespread SaaS tools such as Zendesk, Hubspot, MessageBird, and Aircall; Familiarity with Learning Management Systems; Excellent knowledge of modern instructional methods and tools; Strong communication and presentation skills; Efficiency and Resilience. Will be a great plus: Photography and Photo Editing experience. Benefits: Fixed schedule & remote work; Competitive compensation; Financial and professional growth; Paid intensive training and trial period; Great management with no bureaucracy; Good bonuses for referring friends (referral program). Who are we?SupportYourApp is a Support-as-a-Service company that provides customer support services for growing startups and tech companies around the globe. We work with clients from 30+ countries and speak 50+ languages.We are a team of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.* Due to legal restrictions and client requirements, candidates from sanctioned countries are ineligible for this position.
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