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Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 2,300 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.About The Role & Team We are looking for a sound business thinker with excellent communication and collaboration skills who thrives in a fast-paced dynamic environment to join our global Deal Desk team. As the International Deal Desk Manager, you will be responsible for supporting our global Quote to Order Process, particularly supporting teams in EMEA and APJ. You will be a strategic business partner to the sales teams in structuring and pricing transactions that support sustainable growth. You will work cross-functionally with Sales, Legal, Finance and Accounting to find creative solutions for transactional and operational challenges. As a Deal Desk Manager, you will: Serve as a trusted business advisor to international sales executives and leaders in the deal pricing and structuring process. This includes providing Enterprise deal structure, value propositions and deal terms on larger, more complex deals. Approve all non-standard pricing requests. Ensure all required approvals are obtained and documented. Ensure that all transactions follow internal revenue recognition guidelines and operational guidelines. Partner with internal organizations to understand contract requirements, structure, business terms and identify potential risks across opportunities, while serving as an advocate for the sales teams. Partner with Legal, Revenue and Product teams to document non-standard terms and structures, mitigate risk and ensure proper revenue recognition. Identify process improvements in the Quote to Order process and formulate creative solutions to increase deal velocity. Drive best practices and provide cross-training to increase sales efficiency and effectiveness across the organization. You'll be a great addition to the team if you have: You enjoy working with global teams on complex requests in a fast paced environment 5+ years of experience in deal desk/sales operations, or deal strategy and a Bachelor’s degree or equivalent You are detail oriented and can anticipate issues before they become problems You are a clear and thoughtful communicator with strong critical thinking skills Strong knowledge of Microsoft Word, Excel (can maintain complex spreadsheets) and PowerPoint Experience with Salesforce and CPQ tools Who We Are The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era. Some of our benefit programs include: Excellent Medical coverages Flexible time off, paid holidays, and more Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), learning and development (annual), commuter transit/parking (monthly), home office equipment, and much more Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions Employee Stock Purchase Program (ESPP) Other fun facts about Amplitude: G2: #1 product analytics solution and #3 best software product according to the 2022 G2 Best Software report. Business Insider: A top tech company to bet your career on. Fast Company: #3 most innovative enterprise company in the world. Amplitude went public via a direct listing in September 2021 and is now trading under the ticker AMPL. Founded in 2012, Amplitude is backed by Benchmark Capital, Sequoia Capital, IVP, Battery Ventures, Y Combinator and other top tier investors. We’re a global and fast-growing team! We have offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world. Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.
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