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About Coupang We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview As a Director of Product Management for Pricing, you will be responsible for enabling new areas of business growth through product solutions and strategic pricing policy. You will identify opportunities through deep dive analysis, independently define and own key business success metrics, align stakeholders, and be responsible for implementing, launching, and measuring the impact of those solutions. Successful applicants must possess strong analytical skills to derive insights that drive action plans and roadmaps. You demonstrate outstanding communication and influence with peers in other departments and with top executives even if this involves difficult conversations where team members must disagree and commit. You must be comfortable engaging equally with technical software development, data science, data analyst and business stakeholder teams with a mind towards programmatic improvement while grounded in our mission to protect customer trust in prices on the Coupang platform. What You Will Do Identify customer-facing problems and gather product requirements from business stakeholders and market research teams Set challenging program goals that ultimately benefit Coupang’s customers. Align with executives, operations, and stakeholder teams on executional timelines for making strategic progress Oversee product roadmaps and assign priorities based on strategic alignment, maximum business impact, and ROI Manage all steps of the product lifecycle, including use case and problem statement definition, success and guardrail metrics, solution discovery, strategic development, launch, and impact analysis. Train up-and-coming product managers by aligning their professional interests with the team’s overall program goals and strategies. Assist and guide them in carrying out crucial tasks or resolving blockers that arise during the product development lifecycle. Establish strong working relationships with various stakeholders to deliver accurate, timely product features to continuously improve and achieve against program goals. Basic Qualifications 8+ years of experience in a senior role within a business or in a product management, pricing, or strategic consulting role Leadership experience with a history of successfully launching and sustaining products and programs Excellent verbal/written communication skills with the ability to influence others without authority and collaborate with both technical and non-technical team members. Deep-dive analytical skills that can take ambiguous problems and translate them into insights, scoped features, and projects Demonstrated ability to understand technical challenges and make educated trade-offs between time, resources, and business needs Track record of mentoring and developing more junior team members into future company leaders. Preferred Qualifications Masters degree in a quantitative field (Business, engineering, statistics) or equivalent experience Startup experience with an ability to deal with ambiguity in a fast-paced environment and changing priorities is higly valued Previous e-commerce or pricing domain experience Experience working in international environments and globally distributed teams Fluency in both English and Korean preferred, but not required. Recruitment Process and Others Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. Privacy Notice Your personal information will be collected and managed by Coupang asstated in the Application Privacy Notice located below. https://rocketyourcareer.kr.coupang.com/privacy-policy (Korea) https://rocketyourcareer.usa.coupang.com/privacy-policy (U.S.) https://rocketyourcareer.cn.coupang.com/privacy-policy (China)
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