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Your role as an HR Assistant will be the main point of contact for all US employees' inquiries on HR-related issues (entry-level). You will collaborate with our regional HRBPs by supporting the people journey processes within the company, such as administering the onboarding-offboarding process, employee benefits, and updating HR policies. You'll use our HR information systems to ensure that all employee records are up-to-date and confidential. You will be part of the global HR Support team, this team aims to make the process of employee inquiries from the different regions more efficient through a ticketing system. In this role, you will: Act as the first point of contact for employee inquiries, providing information and guidance on HR policies and procedures. Maintain accurate and up-to-date employee records and HR databases Intake and route employee concerns to HR Business Partners. Administer and support HR programs, including benefits enrollment, leave of absence management, employee mobility, and employee recognition initiatives, escalating to appropriate regional teams when necessary. Initiate onboarding and offboarding via HRIS Support the performance management process, including goal-setting, quarterly growth conversations, and appraisal activities. Stay updated on labor laws, regulations, and industry best practices. Assist in drafting, revising, and disseminating HR policies and procedures. Ensure compliance with legal requirements in all HR practices. Participate in various HR projects, such as diversity and inclusion initiatives, employee engagement surveys, and process improvement efforts. Qualifications: Minimum of 1-3 years of working experience in human resources, with a good understanding of HR functions and practices. Advanced English level. Excellent interpersonal and communication skills, with the ability to maintain confidentiality. Proven problem-solving and decision-making abilities. Strong knowledge of HR best practices, and ability to troubleshoot and connect our employees with appropriate HR resources in a global environment. Proficient in HRIS (we utilize Workday), and MS Office Suite (Word, Excel, PowerPoint), and Google Suite. Experience in FreshService preferred. Exceptional organizational skills and attention to detail. Completion of a college program in HR, business administration, or other qualifying certifications is nice to have. #LI-Hybrid #LI-MB2 #LI-SS2 About Media.Monks: Media.Monks is on a mission to create a new future for this industry. Our vision? Build everything with a belief that changing for good comes from changing who does the work. Yep, that means you. Welcome to the party—one global, cross-cultural collective with a passion for using our skills to create better and a better world. That’s how we’re able to connect the dots between data, content, digital media, and technology from everywhere we are—a true end-to-end model. Joining the Media.Monks collective means having the opportunity to create award-winning work with some of the most gifted, focused, joyful, talents from all over the world. At Media.Monks, you’ll be joining a highly ambitious company on a global mission to win the decade by changing the industry for good. Partner to 8 of the 10 most innovative companies in the world, Media.Monks works with established as well as up-and-coming global, regional, DTC and B2B brands, helping them own their data and build out customer ecosystems to elicit smart, efficient, high-impact engines for growth. We deliver table stakes quickly, creating cost efficiencies from day one to push up the creative effectiveness of our work with every cycle. We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us. While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Media.Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website (https://media.monks.com/careers) and will never ask for payment or bank account information during the recruitment process. Disclaimer: Responsible for resourcing and implementing security controls for your teams processes and systems Responsible that all your personnel apply information security in accordance with the established information security policy
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