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Viva.com is a leading European cloud-based neobank, delivering the future of payments, now. With presence in 24 markets, it is the payment institution with the largest footprint in Europe. Viva.com’s mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs. An advocate for a sustainable cashless economy, the Organisation delivers digital payments services across three different time zones, in 17 languages and 9 currencies, featuring over 30 payment methods. Harnessing the power of revolutionary technologies, such as the viva.com | Terminal app and Smart Checkout payment gateway, Viva.com provides an omnichannel solution, that offers seamless, conversion-boosting and secure ways to process online and in-person transactions, streamlining business operations and enhancing the customer experience.Learn more at viva.comWe are currently looking for a Head of Project Management based in Viva HQ in Athens to join our Technology Department. The ideal candidate will be responsible for overseeing the Project Management Office as well as IT Projects’ planning and execution, handling ongoing project demand, coordinating activities and resources from different departments and outside providers, while monitoring the projects’ progress in order to ensure the timely and effective fulfilment of the project scope and targets according to plan and standards.More specifically, as a Head of Project Management, you will be responsible for: Develop and align the PMO's strategy with the organization's goals and objectives. Ensure that IT projects contribute to overall business success. Establish project management policies, procedures, and best practices. Enforce governance standards to ensure project quality, compliance, and risk management. Allocate and manage project resources efficiently, considering budgets, timelines, and priorities. Facilitate communication between project teams, stakeholders, and executive leadership. Ensure transparency and alignment of project goals. Define and enforce quality standards for project deliverables within IT projects. Conduct quality assurance reviews as needed. Identify potential risks in both PMO operations and IT projects and develop mitigation strategies. Implement risk management processes to minimize project disruptions. Oversee the selection, prioritization, and evaluation of projects within the portfolio. Ensure that projects align with strategic priorities. Lead and mentor the PMO and Project Management teams, providing guidance and support to ensure project success. Monitor and manage the PMO budget and individual project budgets, ensuring cost-effective project delivery. Maintain comprehensive project documentation, including project plans, status reports, and issue logs. Manage changes to project scope, schedule, and objectives within IT projects. Ensure that change requests are properly documented and approved. Continuously evaluate and enhance PMO processes, tools, and IT project management methodologies. Promote a culture of continuous improvement within the PMO and IT projects. Requirements Strong academic background in relevant Information Technology subject, or related equivalent work experience Formal PM Certifications will be considered a plus. Several years of experience in project management (minimum 8), including leadership roles, with a focus on IT projects including Software, Security and Infrastructure Projects Experience managing complex, large-scale, cross-functional initiatives, IT programs or IT projects under time constraints and ability to deliver results. Strong technical knowledge and understanding of IT systems and processes. Excellent communication, interpersonal, and leadership skills. Proven ability to manage teams and drive change. Proficiency in project management software and tools. Banking experience and managing banking systems is a plus. Competitive salary package (based upon your skills and experience) Private medical & life insurance Annual bonus based on targets’ achievement Career & competencies' development Modern workspace environment Benefits Competitive salary package (based upon your skills and experience) Private medical & life insurance Annual bonus based on targets’ achievement Career & competencies' development Modern workspace environment#LI-Onsite
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