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ICQA LeadAs a Team Lead you will be responsible for shift execution and team's supervision and engagement in your area of the Fulfillment Centre. Along with your manager and with line operators, you'll work closely to ensure that the assigned department is performing in line with the plan and that customer expectations are met, if not exceeded. A core part of your responsibilities will be to ensure that the team perform efficiently to fulfill customer order while adhering to safety and quality guidelines. This includes taking care of your team and creating an engaging working atmosphere, and addressing barriers faced by line operators throughout the shift and adjusting shift plan to account for any last minute changes. The right candidate will demonstrate a good sense of ownership, ability to lead by example in all key areas of performance.Key job responsibilitiesIn the ICQA Team:- Lead and supervise a team of hourly associates in Inventory Control/Quality Assurance within the Fulfillment center- Create and cultivate a safe work environment by identifying safety opportunities- Support, train and motivate your team- Resource Management- Monitor workflows and daily indicators- Provide important shift information to Managers and Associates- Coach and provide feedback to Associates on their performanceIn the Fulfillment Center and within operations:- Be an ICQA point of contact- Perform/Lead inventory and Inventory Record Defect Rate (IRDR) counts- Correction of article and stock problems- Audit operational processes (Receive, Pick, Stow, Pack, Ship)- Handle Amnesty and Damaged items, Gatekeep and Problem SolveWe are open to hiring candidates to work out of one of the following locations:Istanbul, TUR
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