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Telespazio Belgium can count on almost 40 years of experience in the field of Space Operations Service & Engineering activities. We provide a significant contribution to the most major Space programs of the European Space Agency. Our core business is to work on the ground to build bridges into space, contributing to the success of ambitious missions. The European Space Agency is our biggest client and we provide highly qualified employees to many sites of ESA but mainly for ESTEC in the Netherlands, and we provide a permanent contract with great benefits, a good salary, a relocation package along with genuine support to our employees.On behalf of the European Space Agency, we are looking for a highly skilled Management System Support Engineer to work in ESTEC, in the Netherlands. What is expected from you The postholder will provide expert support to the section activities in the area of quality, with specific focus on Quality Management System (QMS) of ESA Corporate and ESA Application Directorate(s). Typical duties are:Supporting the Quality Management activities in ensuring the Quality Management Systems operations and improvements, including review ofexisting internal processes and tools, support in the definition of new processes, collection and analysis of quality statistics;Supporting implementation of the ISO 9001 standard requirements;Liaising with ESA Directorate’s Quality Management Representatives to find and further exploit QMS synergies, learning and planning optimisations;Supporting the preparation and contributing to the QMS related meetings, trainings and Workshops;Supporting the organisation and preparation of the Quality Management System reviews to allow evaluation of the overall system effectiveness;Organising and supporting periodic third-party audits to maintain the associated certification;Planning, organising, performing and following up internal quality audits and audits of external providers, assessing compliance with baselined quality requirements. This role also include the maintenance of the list of internal auditors;Maintaining the QMS site and systems,Providing support to the preparation of quality plans, procedures and supporting documentation;When necessary analysing non-conformances, problems, customer complaints, following up implementation of related corrective actions;Contributing to the dissemination of the results of the activities performed and the transfer of knowledge across the Agency;Participating and contributing to R&D activities (within the post holder’s field of competence) covering both short - and long -term needs;Duties may also include supporting other activities within the post holder’s field of competence. What you offer Master degree in engineering, preferably related to space;Minimum 4 years of Quality Management System experience;Experience in the definition, implementation, improvements and certification of quality management systems compliant to ISO 9001;Lead Auditor training and experience.Knowledge of EN9100, ISO 14001, OHSAS 18001 or ISO 27001 standard is considered an asset.Knowledge of ESA and its programmes and projects;Knowledge of ECSS standards is considered an asset.Good communication skills;Ability to work independently and establish good working relations with relevant actors in ESA and Industry;What we offer A competitive salary;30 days of paid annual leave, plus the days ESTEC is closed including public holidays (~12 days) based on a 40-hour working week;Hybrid working scheme (3 days in the office and 2 days remote)Flexible working hours; you are in charge of your own agenda respecting core working hoursFully paid collective extensive health insurance scheme;A good pension scheme with no personal contribution;A career development (Coursera membership + training budget);Travel allowance;Extensive relocation package Where You will be working within ESTEC, the European Space Agency’s offices in the Netherlands as a contractor for Telespazio Belgium. We don’t expect the employees to be on-site full time however you will still have to relocate to the Netherlands for this position. Check out the ESTEC site here: esa.int/About_Us/ESTEC When Deadline to apply: 30/08/2023 Expected starting date: To be defined with ESA after a recruitment process of about 3 months Please note that interviews can/will be held via skype, Webex or other digital platforms but might be held in person, on-site in ESTEC. We look forward to receiving your application for this position!
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