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We are looking for an Operations Assistant to support the Programme Operations team with administrative and operational tasks relating to the logistics of the recruitment strategy which will support the continuous development, implementation, and improvement of our operational activities. The team is responsible for the overall set up and management of all operational aspects of the Our Future Health cohort which includes recruitment of 5 million participants and the collection of their data and biological samples in line with the overall programme budget and timelines. Our Future Health will be the UK’s largest ever health research programme, bringing people together to develop new ways to detect, prevent, and treat diseases. We are a charity, supported by the UK Government, in partnership with charities and industry. We work closely with the NHS and with public authorities across all nations and regions of the UK. What you’ll be doing:Your key responsibilities will include but not be limited to: Work closely with Programme Operations Managers across recruitment and logistics workstreams. Perform routine daily/weekly administrative operations tasks. Place orders for clinic consumables and track deliveries. Prepare data reports and presentation materials. Manage your own workload efficiently, prioritising tasks and allocating time effectively to meet tight deadlines and achieve targets. Monitor shared email inboxes and proactively identify issues for escalation. Write and format operational documents. Show initiative by taking ownership of assigned tasks and seeking opportunities to contribute proactively to the team's goals and objectives. Assist with logistical reconciliation tasks. Monitor and action logistics incidents (e.g., failed courier collections). Assist on new operational projects where required. Organise meetings and record minutes. Provide operational support and cover for annual leave & sickness. Assist with the creation of Standard Operating Procedures (SOP) and policies. RequirementsTo succeed in this role, you will also have some of the following skills: 1 to 2 years’ experience in an administrative, operational or logistics role. A quick learner and can adapt to new systems, and processes with ease. Well-developed proficiency in desktop applications including MS Office Suite (Word, Outlook, Excel, PowerPoint). Strong interpersonal and team working skills, with the ability to effectively interact with people at all levels. Proven ability to multi-task with excellent organisational and time management skills. Strong written and verbal communication skills. Proactive approach to work and ability to work independently. Available to attend laboratory and clinic site visits as required is advantageous. Benefits Up to £35,000 per annum basic salary. Generous company pension package with employer contributions of up to 12%. 30 days annual leave (plus bank holidays). Individual development budget. Flexible and remote working arrangements and a lovely new office in Holborn, Central London. Join us - let’s prevent disease together.
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