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FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.OPERATIONSWe're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfillment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.PORTOOur Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. From Account Management to Technology and Product, whatever your skills are, you'll find your fit here. You can have an informal meeting in the treehouse or play the piano during your lunch break!THE ROLEReporting to Performance & Optimization Manager, as a Business Analyst you will work within the Operations Strategy team embracing Operations P&L performance (monitor and forecast), supporting the continued evolution of strategy and scenario planning. You will be responsible for digging into great granularity in each area to support forecast accuracy and performance review, understanding root causes and new patterns. In your role, you will have a great connection with the business to monitor the performance and to do ad hoc analysis to support strategic decision making.
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