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At Cybereason, we empower organisations around the world to take an entirely new approach to cybersecurity. Regardless of your role here, you will play an integral part in helping to empower our customers to reverse the attackers’ advantage and end attacks from endpoint to everywhere. Our deep understanding and embodiment of our Core Values unites us as an organisation and empowers us to put our best foot forward. Each day we strive to win as one, be daring, evolve, and never, ever, give up as we work on our shared mission. Throughout our global organisation, whether working from remote, hybrid or in an office, we foster a culture that embraces all people, empowering each of us to be us (#UbU). If you’re looking to join an organisation deeply rooted in their values that empowers their employees to do their best work, whatever that work might be, come join our EMEA Organisation! As a Security Operations Center (SOC) Manager, you will be a part of the Global SOC team and responsible for providing positive leadership to the EU SOC, the management of a local SOC site, its operations, headcount/shift resource allocation, and ensuring our people, processes and technology are meeting service level objectives, agreements, and metrics. We strive for continuous improvement therefore we are looking for an individual who is happy to ‘get their hands dirty’ by mentoring and monitoring analysts, suggesting improvements to processes, and contributing to incident escalations. The Cybereason Global SOC provides global 24/7 active monitoring and proactive threat hunting services that provide fast identification, response, and analysis of alerts so every customer’s network is safe and secure from today’s and tomorrow’s threats. What you will do: Provide leadership, coaching and mentoring to staff Responsible for formulating and implementing regional EU SOC strategy based on Global SOC efforts Monitor execution of GSOC policies and service delivery by local site Prioritize and manage headcount/shift resource allocation to ensure customer networks stay safe Interface with C-suite level customers on a routine basis Deliver SOC-related technical and non-technical presentations to internal and external audiences Regularly communicate with other SOC teams and Security Practices teams in Japan, Israel and the USA Proactive interaction with leadership to voice concerns, issues, or propose better solutions Ensure personnel process adherence and audit process completion Oversee security policy compliance of EU SOC as defined by company CISO Collect, Analyze, and Act on Operational Metrics and KPIs Develop and maintain methodology and framework of Operational Metrics and KPIs Oversee region/country specific adherence to data privacy regulations What we are looking for: Former SOC leadership experience preferred 5+ years of experience working in IT security and 2+ years of management experience Background and experience in at least one of the following: Endpoint security Malware Analysis Threat Intelligence Penetration Testing Incident Response Reverse Engineering Digital Forensics Knowledge of modern operating systems, networking protocols and network architecture More About Cybereason: Our culture and how we operate reflects in our shared values. Our #Defenders are individuals with diverse skill sets and backgrounds who are driven to innovate and scale with our growing organization. We are a team that strives to learn from each other, solve challenging problems, and work collaboratively toward our goal of reversing the adversary advantage. Core Values: Win As One: The power of an individual is less than the power of a team. Ever Evolving: Change keeps us at the forefront, so we encourage it. Daring: To achieve the impossible, we must dare to be different. Obsessed with Customers: We believe gaining our customers’ trust is the most important part of what we do. Never Give Up: We are tenacious and resilient, and we never stop. UbU: We believe people can only unlock their full potential when they work somewhere that accepts who they are. If these values resonate with you and our vision excites you, join us today and help us end cyber attacks from the endpoint to everywhere! #Defenders Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Cybereason we are dedicated to building a diverse, inclusive, and authentic workplace (#uBu), so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
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