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We’re proud to say we’ve been named one of "Super Empresas Expansión 2023 Top Companies"Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Juriquilla, Querétaro office.Responsibilities:Set daily, weekly and monthly tasks to follow-up on each pre and after breakdown and track resolution time frameAdjust physical damage claims including unreported damage claims and negotiates directly with insurance company adjusters, claimants, and third-party claimant representatives upon receipt of critical information.Discuss and report accidents, damages, preventability and processes with commercial vehicle operators to adjust full process.Answer calls from drivers who have a maintenance issue with their equipment.Selects, directs and manages vendor relationships including towing companies, body shops, garage and parking/storage yards to get accurate costs as needed in settlement of damagesUpdating and posting payments for repairs.Order police reports, Set-up new damages files, confirmation of loss to insurer & brokerCommunicate with the Claims team as well as the Safety/Compliance team (and others as necessary) on any relevant itemsLocate the appropriate vendor closest to the breakdown (search database and websites for repair facility) to ensure minimum wait time and quality repairs to minimize costMaintain contact with both the shops and vendors to ensure the repairs are completed in an orderly mannerCommunicate with Dispatch and Maintenance Departments, relaying maintenance information and timeline for resolutions and Track resolution time frames, making outbound calls to dispatch appropriate service to drivers/ owner operatorsCommunicate any service disruptions and route changes due to down equipment to dispatchMaintain contact with vendor(s) during repair to ensure specific requirements are being met and coordinate payment methods to vendors.RequirementsAssociates Degree in a relevant field, or 2 years of experience in trucking, damages or safety and compliance is preferred.Damages and claims adjuster profile and experience is a mustPrevious experience as a transportation company is an assetReport Generation: Possesses the ability to generate simple reports using basic functions in software and/or writing basic queriesKnowledge of C-TPAT is an assetNational and international operation KnowledgeAvailability to work either a Saturday or Sunday as part of your regular weekly schedule requiredEffective communication written and spoken with all stakeholders involved in operation Benefits Competitive Salary Healthcare Benefit Package Career Growth Saving funds Food coupons Performance-based bonus Life Insurance In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you’ll be given support and room to develop your own strategies. If this sounds like what you’re looking for, then we might be the place for you.
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