Beta
NextResu.me
Upload a resume screenshot or PDF/Word file.
File size can not exceed 5M
Resume optimization.
The first 1,000 reservations can experience for free.
✔ subscribed
Job information
Tower Research Capital, a high-frequency proprietary trading firm founded in 1998, seeks a skilled Service Desk Administrator to join our Enterprise Technology team in Hong Kong. We are looking for a smart, patient, and dedicated individual who will work with Tower’s employees to resolve hardware and software issues. Responsibilities The Service Desk Administrator will be responsible for: Identifying, prioritizing, resolving and triaging incidents and requests Monitoring and overseeing the Service Desk Function, and reporting any incidents and escalations Proactively working on issues, identifying problem areas, and providing solutions to enhance quality of service and to prevent future problems Tracking and analyzing trends in Service Desk requests and generating reports Installing, Troubleshooting and supporting Windows and Linux desktops Creating new user accounts, Groups etc. Repairing and upgrading hardware including servers, desktops, laptops, printers, and scanners Racking and stacking servers Installing, configuring, and supporting phones Supporting e-mail administration Managing and maintaining information on Tower’s internal Documentation hub residing on Confluence pages Researching materials for orders through vendors Qualifications The ideal candidate will have: Solid knowledge of PC hardware and computer internals Desktop support knowledge The ability to analyze, troubleshoot, and resolve hardware failures A passion for technology Strong organizational skills and meticulous attention to detail The ability to balance and prioritize multiple assignments in a fast-paced environment The ability to work well as part of a team that supports production, back-office computing, and end user support functions Ability to read and interpret English-language technical documents Ability to speak business-level English Knowledge of JIRA and Confluence (preferred) A working knowledge of Linux (preferred) An educational background in IT (preferred) Candidates should also be: Able to communicate in Chinese and Mandarin (preferred). Organized, responsible, and meticulous Strong communicators Proactive and willing to take initiative Able to manage and prioritize multiple tasks in a fast-paced environment Able to work both with a team and independently Available to travel to different Tower Offices based out of Shanghai and Singapore and provide support for those regions Benefits Tower continues to enhance the in-house trading system and strategies that have positioned the firm as a leader in the thriving field of quantitative trading. While Tower offers challenges and rewards rivaling those of any Wall Street firm, Tower’s cubicle-free workplace, jeans-clad workforce, and well-stocked kitchens reflect the premium the firm places on quality of life. Benefits include: Competitive salary and discretionary bonuses 5 weeks of paid vacation per year International medical insurance Lunch and snacks on a daily basis Free events and workshops Donation matching program Tower Research Capital is an equal opportunity employer.
Generate
Enter the job description and your resume,
To get your personalized interview questions
Remaining fish crackers: --
|
Login