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BIG NEWS!🔔 ZeroFox is officially a public company, and we’re on a mission to make the internet safer. Read more here: http://ow.ly/Iy6K50KbCYoOPPORTUNITY OVERVIEWZeroFox seeks a Technical Account Manager (TAM) who will be responsible for building and maintaining post-sales relationships with our largest and most complex customers. You will serve as a trusted technical advisor, primary support contact, and aligned resource to your dedicated customer(s). The goal of each ZeroFox TAM is to exceed client expectations and drive value. You will do this by proactively updating the customer’s platform, creating reporting that clearly shows the effectiveness of their solution, providing ongoing education and being the internal ZeroFox advocate for your customer(s) needs. This high-profile role reports within ZeroFox’s Global Operations organization.The TAM will be responsible for working with customers to define business and technical requirements, while supporting the product and services team in defining scope of work and budget by negotiating trade offs or new requirements / change orders. The successful applicant will need to nurture relationships, both internally and externally, provide amicable customer solutions, and be technically competent on the ZeroFox SaaS platform. Technically- and business-minded Project Managers, Business Analysts, Systems /or Software Developers or candidates with experience with setup and delivery of similar SaaS products will be given priority consideration.
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