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Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising Content, offering a headless CMS Engagement, offering a leading CDP and marketing automation solutions Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com. In an effort to expand our Documentation team, we are looking for a developer-oriented colleague to join us on our mission of unifying and centralizing company knowledge as a Technical Writer Intern. This is a paid internship position, perfect for learning about our product and teams, starting at €9/hour in SK/CZ. Are you up for the challenge? What challenge awaits you? The Documentation Team is responsible for organizing and maintaining knowledge about our product. This includes documenting various product and technical features (such as APIs and webhooks) to enable our clients to use our platform solutions independently. With approx. 8,000 daily pageviews, our Docs site is heavily used as a central source of truth by our clients, prospects, and consultants. Docs are essential for supporting our scalability and efficiency. By taking on the documentation challenge, you will: Take part in the product development process of technical features Reproduce integrations to 3rd party apps and document them for unambiguous replicability Enrich our API reference with use-case-specific payloads and descriptions Need to actively collaborate with specialists from Product, Client Services, and our partner network, with the option to participate in their projects, too Improve your technical knowledge as well as your ability to ask the right questions We aim to make our documentation the best on the market, paving the way to Bloomreach’s IPO, and you can help us shape this ambitious vision. What else you might like about this role: Your work will be used directly by our clients and Bloomreachers, ultimately contributing to our clients’ and platform’s success. You will gain hands-on practical technical experience by working with experts from various teams, opening multiple doors for you The role allows you to enhance your writing skills in terms of language and structure, and also your ability to quickly grasp difficult technical concepts. You surely often hear about user tracking and targeted advertising on the internet. Now, you will finally be able to see and understand how it works. Bloomreach is a community of friendly, welcoming, and motivated people and you can become a part of it. Your job will be to: Make sure upcoming technical features and integrations are documented before each product update. You will need to work with the product team to understand what changes are planned and how they affect the product. Improve the documentation of existing features based on feedback from our clients, consultants, and the support team. Reproduce integrations to 3rd party apps and document them for unambiguous replicability Enrich our API reference with use-case-specific payloads and descriptions by working with expert integrators Set a high-quality standard for our developer documentation by speaking with experts but also doing research Depending on your availability, there are a number of initiatives that you can own and push forward, such as choosing our API reference platform, using Bloomreach to analyze engagement with our documentation, or your own idea if it shows promise. You have the following experience and qualities: Independent, responsible, and a fast learner. We enjoy responsible freedom in our team – you will have vast freedom in execution provided your outputs are timely and of high quality. Excellent command of English. Attention to detail and ability to consider your audience – the guides must be understandable for a diverse spectrum of readers. Assertive communication – you may find challenges during your work that would require further clarification and cooperation with multiple people. Sufficient technical knowledge to understand APIs, webhooks and the basics of SDKs. You do not need to know how to replicate complex integrations, you are expected to grow and learn - but such experience is a strong plus. Preferably, you are a university student (3rd year or later) of computer science (or related field) and can work approx. 20 hours/week. Regional benefits - Central Europe: Monthly lunch entitlement up to 110€ per month Pension scheme or health insurance depending on region If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! #LI-DU1 More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work remote-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* Everyone gets to participate in the company's success through the company performance bonus.* We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote
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